Referrals – New Horizon Community Care


If you are with a contracted agency and would like to refer a client, please download our referral form.


Residential Referral

Please send your residential referrals and questions to


Outpatient Referral

Please send your outpatient referrals and questions to


We know that services are important to you. We strive to process and review applications as quickly as possible. All packets will be reviewed for both administrative completeness and clinical appropriateness. We will contact you soon after. If you would like to follow up on your referral, you may contact us by email or by calling (480) 722-2730.

Are you looking for Behavioral Health Services for yourself or a family member?

If there is an emergency, please dial 911.

If you or someone you know is in crisis, please call
Maricopa County Crisis Hotline: 1-800-631-1314
National 24 Hour Crisis Hotline: 1-800-273-8255

We contract with various funding sources throughout the state. If you are looking to start services, New Horizon recommends to contact your insurance to learn more about your behavioral health options, your therapist (if you are currently working with one) or your primary care physician.

If you live in Maricopa County, you can contact Mercy Care for more information on how they can help.

Regional Behavioral Health Authorities

Arizona is divided into six geographical divisions. Each contracts with community-based organizations in the area, known as Regional Behavioral Health Authorities (RBHAs), to administer behavioral health services. Regional Behavioral Health Authorities operate much like a health maintenance organization.

Each RBHA contracts with a network of service providers (New Horizon is a service provider) similar to health plans to deliver a range of behavioral health care services.

Arizona is divided into six geographical service areas served by the RBHAs:

New Horizon also works with the Tribal RBHAs. If you are affiliated with an American Indian Tribe please feel free to contact New Horizon for more information.

In addition to RBHAs, the state has agreements with five of Arizona's American Indian Tribes to deliver behavioral health services to persons living on the reservation. Gila River Indian Community, Navajo Nation, Pascua Yaqui Tribe and the White Mountain Apache Tribe of Arizona each have an agreement for both Medicaid and state subsidized services. Colorado River Indian Tribes has an agreement for state subsidized services. Services to other American Indian Tribes are provided and covered by the RBHA serving the geographic area.

Privately Funded Contracts

If you are interested in a privately funded contract for any of our services, please contact New Horizon for more information.